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“The team's technical and management expertise resulted in a well-designed and fast-performing customer relationship management system.”
Marcus Bailey
Colorado Springs
Police Department
SIMON™: ROBUST SOFTWARE FOR INTERNATIONAL SPORTS AGENCIES
POWERED BY CUSTOM SOFTWARE AND BUILT TO MEET RIGOROUS SECURITY SPECIFICATIONS, SIMON™ HAS BEEN ADOPTED BY THE ANTIDOPING AGENCIES OF:
Ireland Ireland
New Zealand New Zealand
Switzerland Switzerland
United States United States
Challenge
The U.S. Anti-Doping Agency (USADA) is the national anti-doping organization for the Olympic movement in the United States. In this role, USADA is responsible for coordinating and executing approximately 8,000 drug tests per year on U.S. Olympic and Paralympic athletes.
From its inception in 1999 until 2005, USADA used a combination of systems to manage its core business processes including web-based applications, Access databases, and Excel spreadsheets. Although these systems helped USADA fulfill its mission, they also led to inefficiencies. For example, the agency stored the same data in multiple locations and developed myriad manual processes to keep systems in sync.
In 2003, USADA launched an initiative to consolidate all these systems into a single, integrated application.
Solution
visionbox was awarded the contract to build the new system, which would be called Simon. After a lengthy and detailed requirements gathering phase, visionbox decided to build Simon as a traditional three-tier application using Microsoft .NET technologies. The presentation and data access layers are built in C#, and the data tier is implemented with Microsoft SQL Server 2005. Reports are delivered using Microsoft SQL Server Reporting Services.
Since its launch in May 2005, Simon has enabled USADA personnel to use a single application to manage all critical processes such as drug test scheduling, results management, and contact management. Eliminating redundant data spread across multiple systems has dramatically improved the overall efficiency of the organization. In addition, the time required to perform critical functions such as drug test scheduling has been drastically reduced.
Simon has continued to evolve since its launch. Recent developments include tight integration with an online application for Doping Control Officers — the team of professionals who conduct all drug tests. This online application (also developed by visionbox) enables Doping Control Officers to view all assignments and quickly and easily download the information and documents necessary to complete their tests.
USADA staff members use Simon to create testing assignments for Doping Control Officers. These assignments are immediately visible to the officers using the online application. This integration has dramatically streamlined communication between USADA staff and Doping Control Officers and has improved efficiency for both groups.
In addition to developing and implementing Simon for USADA, visionbox has also implemented Simon for the National Anti-Doping Organizations of Ireland, New Zealand, and Switzerland.
While the core application is consistent across all these organizations, visionbox made customizations based on differences in business process, cultures, and languages. Simon has enabled staff members at each organization to be more efficient and, as the world of anti-doping continues to change, Simon has evolved to meet new demands.
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